Delivering technology should be easy.

ALL
2
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z

2

2FA (Two-Factor Authentication)

A

Active Directory

Acceptable Use Policy

Algorithm

Average Handle Time (AHT)

Air Gap

Analog

Antivirus

Anything as a Service (XaaS)

Average Talk Time (ATT)

B

Bring-Your-Own-Device (BYOD)

Bandwidth

Bandwidth Limiting

Border Gateway Protocol (BGP)

Breach

Brute-Force Attack

Burst (or Burst Transmission)

C

Cabinet (Server Cabinet or Server Rack)

Call Handling

Content Delivery Network (CDN)

Class of Service (CoS)

Competitive Local Exchange Carrier (CLEC)

Cloud Service Model

Colocation (Colo)

Customer Relationship Manager (CRM)

Customer Relationship Manager (CRM)

D

Directory-as-a-Service (DaaS)

Data Center

Data Loss Prevention (DLP)

Domain Controller (DC)

Defense Federal Acquisition Regulation Supplement (DFARS)

Demarcation Point [(Demarc)

Digital Subscriber Line (DSL)

Directory-as-a-Service (DaaS)

Data Loss Prevention (DLP)

Domain Name System (DNS)

E

Enterprise Mobility Management (EMM)

Encryption

F

Federal Acquisition Regulation (FAR)

Firewall (network security)

Firewall (physical barrier)

G

General Data Protection Regulation (GDPR)

Gigabit Passive Optical Network (GPON)

Guideline

H

Health Information Technology for Economic and Clinical Health Act (HITECH Act)

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

I

Infrastructure-as-a-Service (IaaS)

International Traffic in Arms Regulations (ITAR)

Incumbent Local Exchange Carrier (ILEC)

J

Jitter

K

Keyboard, Video, and Mouse (KVM) Switch

Key Performance Indicator (KPI)

L

Latency

Loaded Latency

M

Malware

Minimum Point of Presence (MPOP)

Managed Services Provider (MSP)

Master Agent or Technology Distributor

Multi-factor Authentication (MFA)

N

N+1

National Institute of Security for Technology (NIST)

North American Numbering Plan (NANP)

Next Generation Firewall (NGFW)

Numbering Plan Area Code (NPA)

O

OpenDNS

P

Platform-as-a-Service (PaaS)

Patch

Payment Card Industry Data Security Standard (PCI DSS)

Power Distribution Unit (PDU)

Primary/Pre-designated Inter-exchange Carrier (PIC)

Plain-Old-Telephone-Service (POTS)

Phishing

Policy

Power Distribution Unit (PDU)

Q

Quality-of-Service (QoS)

R

Rack Unit (RU or U Space)

Ransomware

Regulatory Compliance

Remote Authentication Dial-In User Service (RADIUS)

S

Secure Access Service Edge (SASE)

SD-WAN

Service Level Agreement (SLA)

Security Information and Event Management (SIEM)

Statement on Standards for Attestation Engagements no. 18 (SSAE 18)

Speed Test

STIR/SHAKEN

System and Organization Controls (SOC) Report

Standard

Security Operation Center (SOC)

T

Throughput

Two-factor authentication (2FA)

U

Universal Service Order Codes (USOC)

Uninterruptible Power Supply (UPS)

V

Virtualization

Voice-over-Internet-Protocol (VoIP)

W

Wide Area Network (WAN)

Workforce Management (WFM)

X

Anything as a Service (XaaS)

Y

Yagi Antenna (or Yagi-Uda Antenna)

Z

Zero Day Vulnerability (0-day)